DaVita People Services Business Partner in VAN NUYS, California

People Services Business Partner

Description

DaVita Medical Group manages and operates medical groups and affiliated physician networks in California, Nevada, New Mexico, Florida, Colorado and Washington in its pursuit to deliver excellent-quality health care in a dignified and compassionate manner. As of June 30, 2016 DaVita Medical Group (formerly HealthCare Partners) provided integrated care management for approximately 760,000 patients. DaVita Medical Group’s leadership development initiatives and social responsibility efforts have been recognized by Fortune, Modern Healthcare, Newsweek and WorldBlu.

We are committed to bringing the benefits of coordinated care to our patients and to taking a leading role in the transformation of the national healthcare delivery system to assure quality, access, and affordable care for all.

If you're looking to make a difference with a large, financially stable, well-recognized medical group, DaVita Medical Group may be the employer for you.

Overview:

Responsible for performing a variety of complex and analytical tasks related to employee and/or management relations; interprets, recommends and administers Healthcare Partners (HCP) and Employee & Clinician Services (E&CS) policies and procedures to promote positive employee relations within the organization and minimize risk to the company.

Essential Functions:

  • Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer.

  • Conducts investigations, documentation, analyses and writes comprehensive fact finding reports on employee relations issues for review by Employee Services management.

  • Interprets and applies HCP policies and procedures, past practices and applicable federal and state laws and regulations to decisions impacting employer-employee relations; makes action plan recommendations to management.

  • Administers all HealthCare Partners policies and procedures pertaining to employee relations practices, which may include but are not limited to: Leaves of Absence, Terminations, Performance Management, Payroll notifications, workforce reductions, site relocations, etc.

  • Mentors managers and supervisors to enhance their performance management, employee communications and other management skills; prepares training materials and facilitates workshops to orient new managers and supervisors on HCP and E&CS policies and procedures (e.g., Performance Management, FMLA, legal compliance, etc.)

  • Works with management staff on employee Performance Improvement Plans (PIP); obtains approval from and provides feedback to ES management regarding PIP and Annual Performance Assessments for non-provider employees.

  • Administers the Unemployment and State Disability functions; attends EDD unemployment hearings, along with HealthCare Partners’ third party Administrator as required.

  • Prepares responses to claims filed with state and federal regulatory agencies (e.g., DFEH, EEOC, Labor Board, etc.) for review by ES management; gathers documents required for discovery in employment litigation matters at the request of the ES management and/or outside legal counsel.

  • Responds to employee requests for information on company benefit programs before referring them to the Corporate Benefits Manager.

  • Generates HRIS database reports (emPath) to measure and evaluate exit interviews, voluntary and involuntary turnover data, etc.

  • Recommends new processes and procedures within the employee services function to promote department efficiencies and realize cost savings.

  • Coordinates company-wide programs (e.g., Service Award Programs and other employee recognition initiatives).

  • Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.

  • Performs additional duties as assigned.

Qualifications

EDUCATION:

  • Bachelor’s degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college.

  • Master’s degree in a related field preferred.

EXPERIENCE:

Minimum:

  • 3 to 5 years of human resources generalist experience with emphasis on teammate relations.

Preferred:

  • 5 years of progressive human resources experience.

  • 3 to 5 years of healthcare experience.

KNOWLEDGE, SKILLS, ABILITIES:

  • Computer literate.

  • Working knowledge of applicable Federal, State and Benefit employment laws and regulations.

  • Excellent research and organizational skills.

  • Strong interpersonal and facilitation skills.

  • Excellent verbal and written communication skills.

Primary Location CA-VAN NUYS - 91405

Req ID: 307586