DaVita Pharmacy Account Services Representative - Territory - Stamford, CT (including surrounding areas) in Stamford, Connecticut

DaVita Rx was created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics. Today DaVita Rx is the largest renal pharmacy in the U.S. Utilizing four high capacity pharmacy operations; we deliver on our promise of the highest levels of quality care and are committed to improving the lives of our patients. We make it easier for patients to get their medications and follow their drug regimens. We are looking for exceptional Pharmacy Field Representatives to join our fast growing Village.

The Pharmacy Field Representative is a field based teammate and is responsible for building and owning patient and teammate relationships in dialysis operations, typically across 20+ geographically dispersed dialysis facilities. This position will require partnering with internal pharmacy teammates to achieve excellent customer service levels, patient enrollment goals, retention objectives, and medication management goals.

  • Patients – Help patients improve access and adherence to drug regimens to achieve better clinical outcomes. Understand patient complexities in order to educate and recommend pharmacy services to patients and clinic teammates.

  • Relationships – Fosters relationships with patients, clinicians and key stake holders in order to deliver customer service excellence.

  • Communication – Act as point-of-contact for clinical partners, providing effective communication with territory teammates. Proactively identify patient needs to provide issue resolution in order to prevent patient defections and encourage refill management independently and in partnership with internal DaVita Rx teammates.

  • Data – Analyze data to selectively determine high priority patient and facility engagement to optimize territory management and exceed business objectives.
  • Healthcare Knowledge – Stay up to date on DaVita Rx pharmacy services, DaVita Kidney Care operations, insurance and disease state knowledge.
  • Continuous Improvement -- Continuously identify and communicate opportunities for improvement to business process, policies and procedures
  • Core Values – We make them come to life every day in all of our activities: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun

Here is what you can expect when you join our Village:

  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

The shining star for this role will have the following skills, experience and education:

  • High School Diploma required, Bachelor’s Degree preferred DaVita Rx is the first and largest full-service pharmacy created specifically for the unique needs of kidney patients. We make it easier for patients to get their medications and follow their drug regimens.
  • 2-4 years of professional work experience required
  • Healthcare, pharmacy, or dialysis experience preferred
  • Pharmacy Tech Certification is preferred, but not required. Must be able to pass company sponsored certification (CPhT) within the first three months of employment, if not currently certified.
  • Intermediate computer literacy preferred
  • Ability to travel up to 20+ dialysis clinics on a rotational basis across multiple patient shifts:

  • Some nights and weekends required based on nocturnal and fourth shift requirements at dialysis centers to meet customers, as well as evenings for physician education and facility teammate customer meetings when necessary.

  • In suburban locations, this will typically be day travel visiting multiple clinics in the territory with limited overnight travel.
  • In more remote locations, travel could include more overnight stays and air-flights in order to effectively cover the 20+ dialysis clinic territory.
  • All Pharmacy Field Reps are required to travel overnight up to a week for training purposes and various corporate/regional functions throughout the year.
  • Valid driver’s license within the state you are applying for work, as well as valid automobile insurance and an acceptable driving record

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

To learn more about our Village and the world of dialysis, click here .

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DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.