DaVita Care Coordinator- Mainlands in PINELLAS PARK, Florida

Care Coordinator- Mainlands

Description

HealthCare Partners, one of the country's largest operator of medical groups and physician networks, will continue to provide integrated care management as an operating division of DaVita HealthCare Partners, focusing on delivering outstanding healthcare across a broad range of services. HealthCare Partners works with its patients to help them live life to the fullest and strives to lead the transformation of the national healthcare delivery system to ensure quality, accessible and affordable care for all.

Since 1992, HealthCare Partners has been committed to developing innovative models of healthcare delivery that improve patients' quality of life while containing healthcare costs. HealthCare Partners manages and operates medical groups and affiliated physician networks in Arizona, California, Nevada, Florida, New Mexico, and Colorado. As of March 2015, HealthCare Partners had approximately 830,000 capitated under its care.

We are committed to bringing the benefits of coordinated care to our patients and to taking a leading role in the transformation of the national healthcare delivery system to assure quality, access, and affordable care for all.

If you're looking to make a difference with a large, financially stable, well-recognized medical group, DaVita HealthCare Partners may be the employer for you.

Overview:

The Care Coordinator is responsible to the Center Administrator and assists with medical management data entry and referral functions.

Essential Functions:

  • Responsible for total coordination and processing of all patient referrals for specialty services.

  • Follows protocols for proper authorization and processing of all referrals.

  • Assists team in educating patient/family, follows JSA standing orders/protocols, assists patients with external resources when needed.

  • Communicates with the patient on a timely basis for all scheduling requirements. Coordinates pre-admission testing requirements with clinic personnel and patient.

  • Completes all administrative functions associated with referral activities in a timely manner.

  • Enters all referral, hospital, outpatient, DME and other patient specialty health service authorizations into the computer system according to JSA policy and procedure.

  • Receives consultant reports, maintains documentation, and routes to the appropriate physician promptly.

  • Responsible for monitoring all referral reports not received and timely follow-up in accordance with JSA policy and procedure.

  • Other duties as assigned.

Qualifications

Education:

  • Minimum: High school graduate, GED or equivalent

Experience:

  • Minimum:Must be computer literate and have exceptional telephone skills

  • Preferred:Medical office experience with referral processing for HMOPrevious medical office

Knowledge, Skills, and Abilities

  • Knowledge of HIPAA regulations

  • Possess excellent communication and organizational skills with the ability to multi task, set priorities, and meet deadlines

  • Results and goal-oriented with a philosophy for quality improvement

  • Must be computer literate and have exceptional telephone skills

  • Possess high job accuracy, efficiency, and dependability

  • Ability to communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner using excellent customer service skills

  • Ability to read, write, speak and understand the English language fluently

  • Ability to travel locally may be required

  • Must have consistent, punctual and reliable attendance

  • Ability to communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner using excellent customer service skills

  • Possess excellent communication and organizational skills with the ability to multi task, set priorities, and meet deadlines

  • Results and goal-oriented with a philosophy for quality improvement

  • Possess high job accuracy, efficiency, and dependability

Primary Location FL-PINELLAS PARK - 33782

Req ID: 308264