DaVita Collector II in LOS ANGELES, California

Collector II


DaVitaMedical Group manages and operates medical groups and affiliated physiciannetworks in California, Nevada, New Mexico, Florida, Colorado and Washington inits pursuit to deliver excellent-quality health care in a dignified andcompassionate manner. As of September 30,2016 DaVita Medical Group (formerlyHealthCare Partners) provided integrated care management for approximately760,000 patients. DaVita Medical Group’s leadership development initiatives andsocial responsibility efforts have been recognized by Fortune, ModernHealthcare, Newsweek and WorldBlu.

We arecommitted to bringing the benefits of coordinated care to our patients and totaking a leading role in the transformation of the national healthcare deliverysystem to assure quality, access, and affordable care for all.

Ifyou're looking to make a difference with a large, financially stable,well-recognized medical group, DaVita Medical Group may be the employer foryou.


Responsiblefor performing moderately complex collection and clerical functions byinterfacing with various departments, insurance carriers, patients andproviders while ensuring good patient and provider relations.Monitors and collects outstanding balances onfee-for-service accounts.

Essential Functions:

  • Consistently exhibits behavior and communicationskills that demonstrate HealthCare Partners’ (HCP) commitment to superiorcustomer service, including quality, care and concern with each and every internaland external customer.

  • Maintains proper aging of accounts receivable.

  • Performs precise audits of patient accounts toensure accuracy of charges, payments and adjustments.

  • Monitors payments to ensure payers conform toagreed fee schedules.

  • Contacts patients and insurance carriers regardingdelinquent accounts.

  • Demonstrates special ability in dealing withpatients regarding sensitive financial matters and recapturing unpaid balances.

  • Negotiates payment plans.

  • Identifies delinquent accounts for assignment tooutside collection agencies.

  • Uses, protects, and discloses HCP patients’protected health information (PHI) only in accordance with Health InsurancePortability and Accountability Act (HIPAA) standards.

  • Performs additional duties as assigned.



  • High school diploma, G.E.D. or equivalent. Includes special certification required forspecific jobs.

  • Some college preferred.



  • Over 1 year and up to and including 3 years ofexperience.

  • Experience with CPT/ICD-9 coding.


  • 2 to 3 years experience in a medical businessoffice.


  • Computer literate.

  • Working knowledge of 10-key calculator.

  • Working knowledge of general office duties.

  • Knowledge of CPT and ICD-9 coding.

  • Working knowledge of contracted insurance plans.

  • Knowledge of HCFA requirements preferred.

  • Knowledge of Californiaindustrial fee schedule billing requirements preferred.

  • Working knowledge of current state and federal lawsgoverning collections preferred.

  • Good verbal and written communication skills. Ability to use correct English grammar andspelling.

  • Good telephone skills.

  • Customer-service oriented.

  • Ability to maintain courteous and friendly demeanorwhen dealing with the public and co-workers.

  • Task-oriented.

  • Ability to work in a fast-paced, team-orientedenvironment.

  • Bilingual preferred.

Primary Location CA-LOS ANGELES - 90015

Req ID: 307806