DaVita Center Administrator(S. Seminole)-Longwood, FL in LONGWOOD, Florida

Center Administrator(S. Seminole)-Longwood, FL

Description

HealthCare Partners, one of thecountry's largest operator of medical groups and physician networks, willcontinue to provide integrated care management as an operating division ofDaVita HealthCare Partners, focusing on delivering outstanding healthcareacross a broad range of services. HealthCare Partners works with itspatients to help them live life to the fullest and strives to lead thetransformation of the national healthcare delivery system to ensure quality,accessible and affordable care for all.

Since 1992, HealthCare Partners hasbeen committed to developing innovative models of healthcare delivery thatimprove patients' quality of life while containing healthcare costs. HealthCarePartners manages and operates medical groups and affiliated physician networksin Arizona, California, Nevada, Florida, New Mexico, and Colorado. As ofMarch 2015, HealthCare Partners had approximately 830,000 capitated under itscare.

We are committed to bringing thebenefits of coordinated care to our patients and to taking a leading role inthe transformation of the national healthcare delivery system to assurequality, access, and affordable care for all.

If you're looking to make adifference with a large, financially stable, well-recognized medical group,DaVita HealthCare Partners may be the employer for you.

* Overview: *

Responsible for planning,coordinating, directing and monitoring all operational and financial aspects ofthe Health Center in conjunction with the physician(s), Regional Manager ofOperations, and Regional Medical Director in providing effective leadership tocenter teammates and overseeing the delivery of quality, cost-effective patientcare.

Essential Functions:

  • Consistently exhibits behavior and communication skills thatdemonstrate HealthCare Partners’ (HCP) commitment to superior customer service,including quality, care and concern with each and every internal and externalcustomer.

  • Provides overall direction and guidance to clinical andadministrative teammates.

  • Communicates organizational objectives and vision to theteam.

  • Assists and supports teammates with the development andimplementation of departmental goals, policies, procedures, budgets andreporting tools and change.

  • Promotes a team approach to delivering quality,cost-effective care to where patient satisfaction is the primary goal.

  • Prepares annual capital equipment and operating budgets forthe Health Center.Monitors departmentalactivities and justifies variances when necessary.Implements effective tools to improveoperational efficiencies and control costs.

  • Ensures the coordination of provider schedules and thescheduling of patients.Monitorsappointment availability and implements changes as needed.

  • Works in conjunction with designated Medical Director,Regional Manager and regional team to enhance provider satisfaction.Assists in resolving provider-related issueswhen necessary.

  • Monitors the impact of growth on the facility’s existingspace plan based on projected enrollment, visits and utilization.

  • Propose, plan and direct facility expansion and enhancementprojects when required.Maintains aprofessional facility appearance that meets patients’ expectations.

  • Enhances Health Center visibility through communityinvolvement.

  • Participates actively on organizational and ad hoccommittees as needed.

  • Reports progress, operational issues, organizationalopportunities and threats to the regional team on a monthly basis or as needed.

  • Monitors patient satisfaction through various programs suchas the formal complaint process, new patient survey, CAHPS, HOS, etc.Responds as appropriate.

  • Works toward ensuring customer service standards are met.

  • Ensure staff compliance with all HealthCare Partners (HCP)policies and procedures.

  • Responsible for team development including recruitment,counseling, mentoring and termination of teammates.

  • Ensures all billing policies and procedures are followed.

  • Consistently maintain professional appearance. Personallyadheres to dress code policy and ensures compliance of their team.

  • Consistently demonstrates good written and verbalcommunication, gets along with coworkers and management, and deals effectivelyand professionally under pressure.

  • Provides leadership experience that directly impacts thehands-on daily operations of the center.

  • Adheres and monitors compliance with all to learn andimplement appropriate Federal, State, and local regulations

  • Uses, protects, and discloses HCP patients’ protected healthinformation (PHI) only in accordance with Health Insurance Portability andAccountability Act (HIPAA) standards

  • Consistently exhibits behavior that exemplifies our corevalues

  • Ability to multi-task and get stuff done in an efficient andeffective manner to ensure center and overall business needs are met.

  • Implements best practices to oversee the care of patientsand to better meet patient needs.

  • Performs additional duties as assigned.

Qualifications

Education:

  • High School Diploma, GED or Equivalent required.

  • Bachelor’s degree from a four-year college; Degree in HealthCare field preferred or equivalent experience

Experience:

  • Preferred: 5 or more years in Primary Care, three in amanagement capacity

  • Some healthcare industry experience within managed careand/or medical group operations environment.

Knowledge, Skills, and Abilities

  • Computer literate.

  • Excellent interpersonal verbal and written communicationskills, with a command of the English language and bilingual is a plus

  • Intermediate Microsoft Office applications skills.

  • Proven leadership abilities

  • Ability to travel locally and to Corporate office in SaintPetersburg and other markets as needed

Primary Location FL-LONGWOOD - 32750

Req ID: 303111