DaVita Medical Receptionist (Temporary Staffing Unit) in LONG BEACH, California

Medical Receptionist (Temporary Staffing Unit)

Description

DaVita Medical Group manages and operates medical groups and affiliated physician networks in California, Nevada, New Mexico, Florida, Colorado and Washington in its pursuit to deliver excellent-quality health care in a dignified and compassionate manner. As of June 30, 2016 DaVita Medical Group (formerly HealthCare Partners) provided integrated care management for approximately 760,000 patients. DaVita Medical Group’s leadership development initiatives and social responsibility efforts have been recognized by Fortune, Modern Healthcare, Newsweek and WorldBlu.

We are committed to bringing the benefits of coordinated care to our patients and to taking a leading role in the transformation of the national healthcare delivery system to assure quality, access, and affordable care for all.

If you're looking to make a difference with a large, financially stable, well-recognized medical group, DaVita Medical Group may be the employer for you.

Overview:

Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

Essential Functions:

  • Greets patients and directs them to appropriate departments

  • Answers multiple phone lines; directs calls and takes messages as needed

  • Verifies patient information and insurance eligibility; collects payments

  • Directs patients to complete forms and processes patient-related paperwork

  • Informs provider’s assistant of no shows and cancellations

  • Makes follow-up appointments for patients and calls patients to confirm appointments

  • Contacts “bumped” patients and reschedules appointments as appropriate

  • Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned

Qualifications

Education:

  • Minimum: 1 or 2 years of post-high school education or a degree from a two-year college.

  • Minimum: Graduate of an accredited Medical Assistant program.

  • Minimum: Phlebotomy certificate.

  • Minimum: Basic Life Support for Healthcare providers” (AHA) or “CPR/AED for the Professional Rescuer” (American Red Cross).

  • Preferred: Certified Medical Assistant (CMA).

Experience:

  • Minimum: Up to and including one year of experience

  • Minimum: Experience working with the public

  • Preferred: Over 1 year of experience and up to and including 3 years of experience

  • Experience in medical reception and customer service

Knowledge, Skills, and Abilities:

  • Add KSAs here

DaVita Medical Group is an equal opportunity/affirmative action employer. As such, DaVita Medical Group makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

DaVita Medical Group will consider qualified applicants who have criminal histories in a manner consistent with the law.

Primary Location CA-LONG BEACH - 90815

Req ID: 312799