DaVita Division Vice President in Durham, North Carolina
GENERAL PURPOSE OF THE JOB
This position is a key member of DaVita’s field management team. This position is responsible for the general management and oversight of operations within the assigned division. This position provides strategic and tactical leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, therapeutic and ethical patient care. Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with Senior Vice President to develop competitive strategies in alignment with DaVita’s mission and values. Position has budget and P&L accountability.
SUPERVISORY RESPONSIBILITIES: Yes
Position has full supervisory responsibility for recruitment, hiring, retention, performance development, performance management, salary adjustments, and termination of direct reports. Position has general, overall responsibility for teammate decisions within division.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Develop and execute strategic operating plans and goals for assigned division
Track metrics and success criteria including ROI for all activities
Analyze current center trends impacting patient service delivery
Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions
Lead the creation and implementation of teammate development processes and succession planning including mentoring, coaching, and modeling appropriate leadership behaviors
Manage financial and revenue growth, operations and labor management, contract management, and clinical outcomes within the division
Fulfill broad-reaching, strategic responsibility for the development and implementation of proactive programs, operational improvements, communications, and other division-specific general management responsibilities related to all modalities (chronic, acute, PD, home) within the assigned division
Lead the creation and implementation of DaVita’s operating strategies within all modalities based on the identification of Best Demonstrated Practices
Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats); analyze and implement effective responses
Use and leverage the DaVita acute strategy for entry into additional hospital joint ventures
Participate actively in joint venture business meetings as applicable
Lead the business development process for division operations
Maintain a liaison relationship between the corporate office and field operations
Develop positive work relationships with all levels of management and other departments in the Village; work collaboratively with field management, legal, finance,
Maintain an open line of communication with the Sr. Vice President (SVP) regarding the oversight of Field Operations
Develop and maintain effective relationships with physicians consistent with DaVita code of conduct and Compliance Commandments
Build and maintain a team of knowledgeable, skilled teammates (including management) who function in compliance with all regulatory requirements and the DaVita mission and values
Travel required: up to 50%
Provide leadership to direct reports and strategic leadership to division
Help direct reports overcome any organizational obstacles encountered
Develop and foster a positive, fulfilling work environment within the division
Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company
Ensure effective implementation of all corporate programs including but not limited to annual manager bonus process, Triple Crown awards and goals, and CQI (continuous quality improvement) initiatives
Identify and implement methods that enable all division teammates to excel in their assigned roles in a team environment; develop and foster a positive work environment
Facilitate teammate development (PDRs, coaching, mentoring, DaVita training, outside training); collaborate with direct reports to create professional development goals
Review, analyze, and implement staffing plans that promote the most effective use of teammates
Oversee and/or manage all teammate employment activity effectively and professionally including hiring, promoting, job performance, evaluations, compensation, teammate relations, disciplinary actions, and terminations
Know, understand, follow, and implement wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment; ensure compliance with all laws and regulations including Teammate Health and Safety Training Program and DaVita healthcare clinical and safety standards
Initiate strategic educational program development for division to ensure teammates remain up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to provide knowledgeable, accurate work output
Here is what you can expect when you join our Village:
A "community first, company second" culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)
Bachelor’s degree required; Master’s degree preferred; MBA strongly preferred
Minimum of 10 years’ progressive management experience required
Healthcare provider operating experience strongly preferred; dialysis or similar provider services experience preferred
Demonstrated track record of successful fiscal and operating management; demonstrated financial expertise
Demonstrated experience in planning and managing at strategic and operational levels
Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required
ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIREDFOR SUCCESS IN THIS POSITION
Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
Ability to maximize resources to accomplish key metrics
Proven ability to work collaboratively with colleagues, physicians, and teammates to create a results-driven, team oriented environment
Demonstrated ability to function as a strong member of a highly motivated and integrated management team
Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization
Professional demeanor and ability to interact at executive level with persuasiveness and confidence
Demonstrated relationship-building skills and ability to be “other-oriented”; ability to appreciate people with different backgrounds and points of view
Demonstrated entrepreneurial openness and ability to explore new possibilities and to approach issues differently; a visionary; intellectually agile
Demonstrated leadership skills; able to identify meaningful goals and capture the imagination of others to achieve them; able to add value to discussions or projects that impact DaVita’s position in the industry; able to bring out the best thinking and attitudes; able to recognize unique contributions of individuals and teamwork
Demonstrated business acumen; able to assess financial implications of decisions and actions; able to understand how strategies and tactics work in the marketplace and impact DaVita
Demonstrated ability to bring innovative thinking to the operations and management of acute and chronic dialysis
Demonstrated understanding of DaVita, what makes the businesses successful, and able to balance that with patient and teammate satisfaction
Demonstrated expertise, flexibility, and creativity in anticipating future trends and directional shifts and to construct meaningful competitive strategies to address future business scenarios and day-to-day challenges
Demonstrated knowledge and understanding of internal and external Standards of Conduct as well as legal regulatory requirements
Demonstrated ability to build and manage successful operating infrastructures
Demonstrated expertise in building teams, managing and influencing people, processes and customer relationships
Demonstrated ability to build and maintain a positive and energetic culture within an organization
Demonstrated knowledge and understanding of DWOM and DWOL report cards; demonstrated ability to model all leadership characteristics and behaviors
Demonstrated passion, energy, drive and commitment to making DaVita the best dialysis company the world has ever seen
Demonstrated ability to effectively produce a high quality of work and to initiate the completion of extensive multiple tasks not specifically directed in a fast-paced, ever-changing and evolving work environment
Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives
Demonstrated expertise in all aspects of teammate management including but not limited to recruitment, hiring, retention, promoting, disciplinary actions, job performance evaluations, teammate professional development; strong familiarity with employment laws in assigned division
Demonstrated empathy and respect for teammates and patients
Join us as we pursue our vision " To Build the Greatest Healthcare Community the World has Ever Seen . "
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
To learn more about our Village and the world of dialysis, click here .
Follow us on Facebook and LinkedIn
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex,gender identity,sexual orientation, national origin, disability orprotectedveteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.