DaVita Medical Practice Manager (Mountain View) in COLORADO SPRINGS, Colorado
Medical Practice Manager (Mountain View)
Mountain View Medical Group, aDaVita Medical Group
Summary: Responsible for theoverall operation of the medical practice, to include assessing patientrelations and support, asset and liability management, personnel and humanrelation functions, physician administrative support and compliance withfederal, state, MVMG and medical practice policies and procedures.
Essential Duties andResponsibilities include the following, other duties may be assigned:
Direct and Coordinate various personnel functions including but not limited to hiring, performance appraisals, promotions, transfers and vacation schedules; Coordinates the training for new personnel.
Maintain comprehensive knowledgeof coding, claims processing and third party payers.
Responsible for effective management of medicalrecord functions.
Maintain knowledge of accountingfunctions.
Develop, implement, and maintain abudget for the practice.
Monitor, verify and reconcile expenditure of budgeted funds in conjunction with Lead Physician.
Establish a plan for collectingpatient balances specific to site.
Utilize effective staffingpatterns with minimal use of temporary support.
Establish schedules, taskassignments and allocate manpower space and equipment to ensure effectivepatient care.
Interact respectfully and courteously with all patients, visitors, and colleagues.
Act as role model to staff for quality patent relationsand customer service.
Recognize emergency situations andimmediately notify proper personnel.
Ensure staff is aware of properprocedures and protocols related to safety and security and follow these consistently.
Act as information source for patients andstaff.
Address andresolve conflicts with staff and patients in a positive, professional, andrespectful manner. Ensure lead physician is kept informed of outcomes.
Develop quality improvementbenchmarks for hiring and retention of staff.
Monitor staff development goalsand training in order to promote retention and growth.
Implement staff developmentmetrics for identifying problems, solutions and follow-up.
Provide patient education andcommunity referral information.
Assess the need for a marketingplan for the practice.
Demonstrate true leadership skills and promotemutual respect, tact, team building and cooperation among teammates and Providers.
Conduct regular monthly meeting with teammates and providersand hold teammates debriefing sessions to assess teammate customer serviceenvironment with the goal of improving customer satisfaction.
Assist new and existing teammates whenever needed withoutbeing asked.
Foster good communication between front andback office to facilitate patient flow and care.
Actively support and incorporate theGroup’s purpose and vision into daily activities. Promote an environment thatembodies the core values of excellence through compassion.
Maintain confidentiality of all informationrelated to teammates and patients. Collect, safeguard and share confidentialinformation in accordance with the Health Information Portability andAccountability Act policies and procedures as outlined in the EmployeeHandbook.
Demonstrate service excellence and positiveinterpersonal relations in dealing with others, including patients, coworkers,management, and companies and individuals outside of the Group, so that productivityand positive relations are maximized.
Support Patient-Centered Medical Home by participating in team efforts and carrying outfunctions and tasks delegated by the Lead Physician.
Perform additional duties as directed.
Family Practice - Advantage, 80918
Family Practice - Audubon, 80909
About Our Company:
MountainView Medical Group (MVMG), a DaVita Medical Group, is a team of professionalcaregivers delivering high quality primary care and multi-specialty services in14 clinics throughout the Pikes Peak region. Our mission is to enhance thehealth and lives of our patients and their families. MVMG was formed in2000 by a group of primary care physicians who decided to createtheir own independent medical group. From the very beginning we have beencommitted to being the best patient care group in the region; “ExcellenceInspired by Compassion” is our way of life. We strive to meet thechallenges of an ever-changing healthcare environment; as of February2017, we merged with DaVita Medical Group so as to allow us to expand ourability to serve this region and continue providing the highest levels ofcare to our patients and their families.
DaVita Medical Group, formerly known as HealthCare Partners,is one of the nation’s leading independent medical groups. Founded inCalifornia in 1992 with a focus on becoming a role model for integrated andcoordinated care, the organization has grown to include Healthcare PartnersNevada, ABQ Health Partners, JSA Medical Group, Colorado Springs HealthcarePartners, and The Everett Clinic. Today, our national community is made upof more than 13,500 employed and affiliated physicians who care for more than1.5 million patients.
B.A. or B.S. withemphasis in healthcare, management, business or other related field or at least 2 years of medical practice management experience or combination of education and experience.
Advanced credentialing experience working with web based credentialingsystems preferred.
Understanding of HIPAARegulations,businessand clinical operations andbasic marketing skills in a cost-effective manner.
Medical terminology required.
Computerskills with intermediate to advanced knowledge of Excel and otherMicrosoftOffice software.
Advancedknowledge of computerized medical practice management software,withEMR preferred. These programs to include patient demographics, patientschedulingand patient accounts management.
Other Skills and Abilities:
Demonstratedquality patient relations and customer service.
Excellent verbal and written communication skills.
Demonstratedability to organize and manage multiple tasks.
Demonstratedability to react calmly and effectively in emergencies.
Demonstratedability to react calmly and effectively in conflictual situations.
Show initiative which is self-motivated, creative and responsive.
Knowledge of accounting principles.
Health insurance policies and regulations.
Common safety and hazard precautions necessary to maintain a safe workenvironment, which meets OSHA standards.
DaVita Medical Group is an equal opportunity/affirmative action employer. As
such, DaVita Medical Group makes hiring decisions solely on the basis of
qualifications and experience, and without regard to age, race, color, religion,
sex, gender identity, sexual orientation, national origin, disability or protected
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.DaVita Medical Group will consider qualified applicants who have criminal histories in a manner consistent with the law.
Primary Location CO-COLORADO SPRINGS - 80909
Req ID: 308191