DaVita Medical Assistant (Float Pool, Roma) in ALBUQUERQUE, New Mexico

Medical Assistant (Float Pool, Roma)


Medical Assistant (Float Pool)

Overview of Position:Performs clinical and administrative duties that assist in the delivery of effective patient care within assigned area. Greet patients; escort them to exam room and takes vitals and other MA related duties as assigned. Provide direct customer service and front desk assistance for assigned department to include but not limited to registering, telephones, scheduling and verifying insurance. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Demonstrates knowledge of medical practice and patient care as it relates to the clinical setting and medical specialty.

Essential Functions:

  • Greets patients and escorts them to exam room. Preforms hand washing, weighs patients, takes vital signs and patient history, and documents chief complaint. May administer limited injections requested by a physician and supervised by a physician, registered nurse, nurse practitioner or physician assistant in accordance to established regulations, in conjunction with attending and passing Injection class.

  • Responds effectively to incoming patient calls and communicates pertinent information to physician or designee to provide for continuity and optimal care.

  • Appropriately communicates lab results, physician orders, and medication instructions to patients.

  • Provides direct customer service and front desk assistance for assigned department to include but not limited to registering, scheduling and verifying insurance and arriving patients. Electronic eligibility verification, updating patient demographics, ensure required referrals and prior authorization are in place for patient visit. Manage no-show list. Schedule waits list, follow-up, x-ray, referral appointments.

  • Prepares exam room for next patient and assures that supplies are stocked and available in anticipation of the provider’s needs. Manages medical supply inventory and cleans equipment.

  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Responsible for obtaining “expert” level knowledge of the inter-workings of various insurance plans and staying abreast of insurance plans in the process of being added, deleted or changed. Collection of co-pays, co-insurance, self-pay, fee-for-service, and payment on account.

  • Reconciles daily cash deposit in accordance cash balance policy and procedures. Settlement of EDC credit card machines to include reconciliation of transactions against settlement.

  • Maintains patients’ record/files and participates in the revenue cycle process.

  • Assists patients in scheduling appointments and obtains referral when necessary.

  • May be required to analyze medical records and charge entry information for financial reimbursement within the guidelines and procedures. Work TES charge entry edits.

  • Responsible for completing basic Medical Assistant competencies in addition to departmental specific competencies.

  • Adheres to policies, procedures and regulations to ensure patient safety and regulations. May attend departmental meetings and provide constructive recommendations for areas improvement.

  • Other duties as assigned



Required: High School Diploma or GED equivalent; and completion of a Medical Assistant program within the last four (4) years; OR High School Diploma or GED equivalent and a minimum of two (2) years full time relevant experience as a Medical Assistant within the past five (5) years. Experience must be verified by supervising physician prior to employment. To obtain the necessary form for experience verification go to the following link:

https://www.ncctinc.com/Documents/MA Qualif by Exp.pdf


High School Diploma or GED equivalent and active NCMA through NCCT


Preferred – Minimum of One (1) year previously related experience

Required licensure:

Required: Current BLS Certification; Current National Certified Medical Assistant (NCMA) Certification through the National Center for Competency Testing (NCCT) or must obtain within one (1) year from date of hire. If previously certified by NCCT, must re-certify within three (3) months of hire.

Knowledge, Skills, Abilities:

  • Excellent Customer Service skills.

  • Ability to type and enter data efficiently and accurately.

  • Ability to work independently and willingness to learn.

  • Ability to communicate effectively.

  • Ability to multi-task and work under pressure. Attention to detail. Windows navigation skills. Skilled in a variety of MS Office software applications.

DaVita Medical Group is one of the nation’s leading independent medical groups and is a national medical group with operations in New Mexico, Nevada, Colorado, Florida, California and Washington. It is an exciting time to join DaVita Medical Group NM as we blaze new trails in coordinated care, setting the new standard in New Mexico for compassionate, cost-effective, high quality healthcare.

If you’re looking to make a difference with a large, financially stable, well-recognized medical group, DaVita Medical Group may be the employer for you.

DaVita Medical Group is an equal opportunity/affirmative action employer. As such, DaVita Medical Group makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

DaVita Medical Group will consider qualified applicants who have criminal histories in a manner consistent with the law.

Primary Location NM-ALBUQUERQUE - 87102

Req ID: 333140